Design and marketing glossary

Plain-language definitions of the terms you will hear when working on branding, print, websites and marketing.

A

A/B TestingMarketing
Showing two versions of an ad, email or page to similar audiences to see which one performs better. It replaces guesswork with evidence before you spend more.

B

BleedGraphic design
Extra artwork that extends past the trim edge of a printed piece, usually 0.125 inches. It prevents thin white edges when the printer cuts the paper.
Brand GuidelinesBranding
A document that explains how to use a logo, colours, fonts, imagery and tone of voice. It keeps every team member and supplier producing work that looks like the same company.
Brand IdentityBranding
The visible parts of a brand: logo, colour palette, typography, imagery and design style. It is how people recognize a business before they read a word.
Brand PositioningBranding
The specific place a business wants to hold in a customer's mind compared with competitors. Good positioning makes it clear who you serve and why you are the better choice.

C

Call to Action (CTA)Marketing
A short prompt that tells someone what to do next, such as Book a call or Get a quote. Every page, ad and email should have one clear CTA.
CMYKGraphic design
The four ink colours used in printing: cyan, magenta, yellow and key (black). Files headed to a printer are usually set up in CMYK rather than RGB.
Conversion RateMarketing
The percentage of visitors who take a desired action, such as sending an enquiry. It shows how well a website or campaign turns attention into results.
Core Web VitalsWeb and SEO
Google's measurements of how fast a page loads, how quickly it responds and how stable it looks while loading. Strong scores support both search rankings and user experience.
Creative DirectionBranding
Setting and guiding the overall look, message and quality of creative work across a project or campaign. It keeps designers, writers and video teams moving toward one idea.
Customer JourneyMarketing
The steps a person takes from first hearing about a business to buying and returning. Mapping it shows where marketing should help people move forward.

F

Fractional CMOMarketing
A senior marketing leader who works part time for a company instead of as a full-time hire. It gives growing businesses strategy and leadership at a fraction of the cost.

G

Google Business ProfileWeb and SEO
The free listing that shows a business on Google Maps and in local search results, with hours, photos and reviews. It is one of the most important tools for local visibility.

H

HierarchyGraphic design
Arranging elements by size, weight, colour and placement so people notice the most important information first. Clear hierarchy makes designs easy to scan.

K

KerningGraphic design
Adjusting the space between two specific letters so a word looks evenly spaced. It matters most in logos, headlines and signage.

L

Landing PageWeb and SEO
A focused web page built for one goal, often the destination of an ad or email. Removing distractions usually improves conversions.
Lead GenerationMarketing
Attracting people who are interested in what you offer and collecting their contact details so you can follow up. Forms, calls and booked consultations are common leads.
Local SEOWeb and SEO
Improving how a business appears in searches with local intent, such as graphic designer Halifax. It combines a strong Google Business Profile, reviews and location-relevant website content.
Logo LockupBranding
A fixed arrangement of a logo symbol and wordmark, such as horizontal or stacked. Having approved lockups keeps the logo consistent in every space.

M

Meta DescriptionWeb and SEO
The short summary of a page that often appears under its title in search results. A clear one encourages people to click.
Mood BoardGraphic design
A collection of images, colours, textures and type that sets the visual direction before design begins. It helps everyone agree on a feeling early.

P

Pantone (PMS)Graphic design
A standardized colour matching system used so a specific colour prints the same way everywhere. It is common for logos, signage and merchandise.

R

Resolution (DPI and PPI)Graphic design
The amount of detail in an image, measured in dots or pixels per inch. Print usually needs 300 DPI, while screens need far less.
Responsive DesignWeb and SEO
Building a website so it adjusts its layout to fit phones, tablets and desktops. Most website visits now happen on phones, so this is essential.
RetargetingMarketing
Showing ads to people who have already visited your website or engaged with your brand. It reminds warm prospects to come back.
RGBGraphic design
The red, green and blue light colours used by screens. Digital designs use RGB, while printed pieces use CMYK.

S

SEO (Search Engine Optimization)Web and SEO
Improving a website so it appears higher in unpaid search results. It covers content, technical setup, speed and the links pointing to the site.
Style TileBranding
A single sheet showing fonts, colours, buttons and imagery for a website before full pages are designed. It is faster to review than a complete mockup.

T

Target AudienceMarketing
The specific group of people a business most wants to reach. Defining it shapes the message, the design style and where you advertise.
Tone of VoiceBranding
The consistent personality a brand uses in its writing, from friendly and casual to formal and technical. It makes a brand sound recognizable.
TypographyGraphic design
The style, arrangement and spacing of type. Good typography makes text readable and gives a brand much of its character.

U

UX (User Experience)Web and SEO
How easy and pleasant it is for someone to use a website or product. Good UX helps visitors find what they need and take action.

V

VectorGraphic design
Artwork built from mathematical paths, so it can scale to any size without losing quality. Logos should always exist as vector files such as SVG, AI or EPS.

W

White SpaceGraphic design
The empty space around and between elements in a design. It improves readability and makes a layout feel calm and premium.

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